Shipping & Returns

We deliver to most residential, business and rural addresses in New Zealand. Delivery is between Monday and Friday. North Island urban addresses will incur a $4.00 shipping cost, for delivery to North Island rural addresses the cost will be $7.00.  South Island urban addresses incur a $9.50 shipping cost, increasing to $12.50 for rural addresses.

Orders placed by 1:00pm on a weekday will be dispatched the same day provided stock is on hand.  For most urban locations, your order is "targeted" to be delivered by 5:00pm the next weekday after it has been dispatched. Please note however that delivery may be delayed during periods of high volume courier activity and during extreme weather events. Rural deliveries generally take 3 days to be delivered after the order has been dispatched. If you have any questions about the delivery of your crockery please contact us at